Policies

No Call, No Show Policy

Single Appointments: if you do not call to cancel or reschedule your appointment within 24 hours notice and do not show up at your scheduled time, you will be charged 50% of the service cost to the card on file or forfeit your deposit. Packages: if you have purchased a package and do not show up for a scheduled session without notifying us in advance, you will lose that session. It will be considered used and cannot be rescheduled or refunded.

Repeated no call, no-show incidents will result in a required for full pre-payment for future appointments or possible refusal of service.

LATE POLICY

Arrival time: please arrive to your appointment on time. If you’re running late, please notify us as soon as possible. Late arrivals less than 15 minutes late. if you arrive late, but within 15 minutes, your appointment may still be honored, but it may be short to accommodate the next client. The full service fee will still apply.

Late arrival(more than 15 minutes late): if you are more than 15 minutes late, we may need to reschedule your appointment, and you may be charged the full service cost. If rescheduling is not possible, your appointment will be considered a no,, and the corresponding policy will apply.

Packages: For clients with package, arriving late and missing the session entirely may result in the loss of, as it will be considered used and cannot be rescheduled or refund refunded.

BOOKING POLICY

Booking Policy: To secure your appointment, a valid credit card must be placed on file, or a 50% deposit is required at the time of booking. This deposit is nonrefundable and will be applied toward your final bill.

If you need to reschedule or cancel your appointment, please do so at least 24 hours before your schedule time to avoid any cancellation fees. Failure to reschedule or cancel within this timeframe may result in the worker of your deposit or charged to the card on file. By booking with us, you agreed to these terms, we appreciate your understanding and look forward to serving you!

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