At Nurse Jess Injects, every appointment is thoughtfully reserved to provide personalized, one-on-one care. Please review the following policies prior to booking.

Nurse Jess Injects is an appointment-only practice. Appointments may require a valid credit card on file and/or booking deposit.

By scheduling an appointment, you acknowledge and agree to the policies outlined below.

We kindly ask for at least 48 hours' notice when canceling or rescheduling an appointment.

Appointments canceled or rescheduled with less than 48 hours' notice may be subject to a cancellation fee or forfeiture of the booking deposit.

Same-day cancellations and no-shows may be charged up to 100% of the scheduled service.

Repeated cancellations or no-shows may require prepayment before future appointments can be scheduled.

Please arrive on time for your scheduled appointment.

Arriving late may reduce your treatment time or require the appointment to be rescheduled in order to avoid delaying the next scheduled client.

Late arrivals that cannot be accommodated may be treated as a late cancellation.

Consultations are reserved specifically for you and require the same courtesy regarding cancellations and late arrivals.

Treatment may be performed the same day when appropriate and when adequate appointment time is available; however, treatment is never guaranteed during a consultation.

Certain treatments or longer appointments may require a deposit to reserve the appointment.

Deposits are applied toward the scheduled treatment. Deposits may be forfeited for late cancellations, same-day cancellations, or no-shows.

Payment is due at the time services are rendered.

Accepted payment methods may include major credit/debit cards and approved financing options when available.

Prices are subject to change without notice. Current pricing at the time of treatment will apply.

Due to the nature of medical aesthetic services, all treatments and services performed are non-refundable.

Results vary between individuals, and no specific result can be guaranteed.

Unopened retail products may be eligible for exchange or store credit at the discretion of Nurse Jess Injects. Prescription products, opened products, and used skincare products are non-returnable.

Treatment packages are intended for the individual who purchased them unless otherwise stated.

Packages are non-refundable and may not be transferred without prior approval.

Treatment recommendations and timing may change based on clinical assessment, medical history, skin condition, or safety considerations.

Results from Botox®, Dysport®, Xeomin®, dermal fillers, biostimulators, and other injectable treatments vary from person to person.

Neuromodulator follow-up appointments are generally recommended approximately 2 weeks after treatment when clinically appropriate.

Additional product required beyond the amount originally purchased is not complimentary unless specifically determined by the provider.

Dermal filler swelling, bruising, tenderness, and temporary asymmetry may occur during the healing process.

Follow-up appointments are intended to assess treatment response and healing.

A follow-up visit does not automatically include complimentary additional treatment or product.

Any additional treatment recommended or requested may involve an additional charge.

Clients are responsible for following all pre- and post-treatment instructions provided by Nurse Jess Injects.

Certain medications, skincare products, tanning, sun exposure, active infections, illness, pregnancy, breastfeeding, or medical conditions may require treatment to be postponed.

Please notify us of any changes to your medical history, medications, allergies, pregnancy status, or health prior to treatment.

For facial treatments, injectables, laser procedures, microneedling, peels, and other skin treatments, clients may be asked to arrive with clean skin whenever possible.

Makeup must be removed from the treatment area before treatment can begin.

Please allow adequate time for removal so your appointment is not delayed.

Clients receiving IPL, radiofrequency, microneedling, or other energy-based treatments must follow all provided pre-treatment and post-treatment guidelines.

Recent sun exposure, tanning, self-tanner, certain medications, active skin conditions, or failure to follow treatment preparation instructions may require your appointment to be postponed for safety.

For safety and to maintain a calm clinical environment, we kindly ask that clients avoid bringing children to appointments whenever possible.

Children may not be left unattended in the treatment area.

Guests may be asked to remain outside the treatment room during medical procedures.

Please reschedule your appointment if you are experiencing fever, contagious illness, active infection, cold sores near the treatment area, or another condition that could affect treatment safety.

Nurse Jess Injects reserves the right to postpone treatment when medically appropriate.

Clinical photographs may be taken before and after treatment as part of your confidential medical record.

Photos will never be used for marketing or social media without separate permission or consent.

Gift cards are not redeemable for cash and are non-refundable except where required by law.

Promotional pricing, complimentary gifts, and special offers may not be combined unless specifically stated.

Promotions are subject to availability and may have expiration dates or treatment restrictions.

Complimentary products or gifts offered with qualifying treatments or purchases are available while supplies last.

Promotional gifts have no cash value and cannot be substituted or exchanged unless otherwise stated.

Nurse Jess Injects reserves the right to decline or postpone any treatment when it is determined that treatment is not medically appropriate, safe, or likely to meet reasonable expectations.

Providing safe and ethical care will always take priority over performing a requested treatment.

Nurse Jess Injects is committed to providing a professional, welcoming, and respectful environment.

Threatening, abusive, inappropriate, or disrespectful behavior toward staff or others will not be tolerated and may result in termination of the client-provider relationship.

Your health and personal information is treated confidentially and handled in accordance with applicable privacy requirements.

We want you to feel informed and comfortable before your appointment. If you have questions regarding preparation, aftercare, scheduling, or treatment eligibility, please contact Nurse Jess Injects before your appointment.